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Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. …
Starting at $10 per month
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What is Postmark?
Postmark from Wildbit in Philadelphia sends and tracks transactional emails.
Recent Reviews
Pricing
10,000 Emails per Month
$10.00
Cloud
per month
300,000 Emails per Month
$200.00
Cloud
per month
5,000,000 Emails per Month
$1200.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
POSTMARK’D STUDIO SEPTEMBER 2021 unboxing and demo plus discount code
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Postmark?
Postmark is a transactional email platform for software teams.
According to the vendor, Postmark focuses not only on delivery, but incredibly fast delivery. Buy focusing on transactional email and not allowing sending of bulk promotional email, Postmark maintains a pristine reputation for delivery with ISPs.
The vendor doesn't ask customers to pay extra for "improved delivery" by upgrading to a dedicated IP. They stand by their pool of shared IPs just as strongly as their dedicated IP addresses because they manually approve every account and don't allow any bulk promotional email on our IPs.
According to the vendor, Postmark focuses not only on delivery, but incredibly fast delivery. Buy focusing on transactional email and not allowing sending of bulk promotional email, Postmark maintains a pristine reputation for delivery with ISPs.
The vendor doesn't ask customers to pay extra for "improved delivery" by upgrading to a dedicated IP. They stand by their pool of shared IPs just as strongly as their dedicated IP addresses because they manually approve every account and don't allow any bulk promotional email on our IPs.
Postmark Features
- Supported: Transactional Email Delivery
- Supported: Inbound Email Handling
- Supported: Transactional Email Templates
- Supported: Bounce Handing
- Supported: Open Tracking
- Supported: Link Tracking
- Supported: SMTP
- Supported: REST API
- Supported: 45 days of full content history for emails
Postmark Competitors
Postmark Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
Frequently Asked Questions
Postmark from Wildbit in Philadelphia sends and tracks transactional emails.
Sinch Mailgun, SparkPost, and Amazon Simple Email Service (SES) are common alternatives for Postmark.
Reviewers rate Support Rating highest, with a score of 9.4.
The most common users of Postmark are from Small Businesses (1-50 employees).
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Reviews and Ratings
(27)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. Customers have praised the product for its near-perfect performance and unparalleled reliability compared to other SaaS products in the market. One standout feature that users appreciate is the weekly email summaries provided by Postmark. These summaries offer an overview of the total number of emails sent and any bounce issues, enabling users to quickly identify and address any delivery issues.
The ease of setup and excellent support provided by Postmark are additional factors that contribute to its positive user experience. Users find it simple to integrate Postmark into their workflow, and the visibility it provides into email activities is highly regarded. The acquisition of Postmark by ActiveCampaign has not resulted in any noticeable changes; users continue to enjoy the same dependable service they have come to rely on.
Postmark's unique features make it an invaluable tool for managing transactional email messages for clients. Developers particularly appreciate how it streamlines their workflow during the development process. Its outbound and inbound services prove highly beneficial in addressing communication problems related to client access to websites. Moreover, Postmark serves versatile purposes such as sending new user sign-up emails, order confirmations, password resets, and in-game notifications.
The range of use cases for Postmark extends beyond just transactional emails. Users rely on it for various purposes, including sending e-commerce sales receipts, handling support requests and messaging, as well as inbound messaging and routing for improved customer communication. Notably, Postmark excels in ensuring email delivery directly to user inboxes, which is crucial for services requiring email verification. With its ability to locate and verify emails, this product provides users with proof of successful communication with clients.
Postmark goes beyond just being a reliable SMTP service; it serves as the primary production email service for many users' businesses. This means tracking the transmission and receipt of emails sent to customers—a critical aspect of any successful business operation. Users have reported increased deliverability and efficient API calls between their platforms and Postmark, improving their overall communication processes. In addition, the product acts as the foundation for software products, being utilized by both product teams and support teams for sending messages seamlessly.
Overall, Postmark's excellent performance, reliable delivery, and user-friendly features make it a top choice for managing transactional emails and ensuring effective communication with clients.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
September 06, 2022
Postmark is the transactional email holy grail!
Score 10 out of 10
Vetted Review
Verified User
I use Postmark currently and have used it since November 2020. I use it as an SMTP for transactional email on a bunch of websites (25+). It has been as close to perfect as I've experienced with most any SaaS I've used in the last decade, and I've used a lot of SaaS. I used to use website servers for transactional email (terrible, opaque experience), then eventually moved over to sendgrid (issues with spam and not great reporting), and finally settled on Postmark.
I love how I get a weekly email for each website with a summary of the total emails sent through Postmark, and bounces (if any). Usually, if there are bounces it's because someone put in the wrong email (occasionally because someone sent a prior email to spam). This has been useful to tell e-commerce clients when one of their customers didn't receive the confirmation email due to entering the wrong email during purchase.
Everything about Postmark is great - support, setup, product, visibility into what's going on. I wasn't sure what to expect when ActiveCampaign bought it, but so far, no change. A+, highly recommend for transactional email.
I love how I get a weekly email for each website with a summary of the total emails sent through Postmark, and bounces (if any). Usually, if there are bounces it's because someone put in the wrong email (occasionally because someone sent a prior email to spam). This has been useful to tell e-commerce clients when one of their customers didn't receive the confirmation email due to entering the wrong email during purchase.
Everything about Postmark is great - support, setup, product, visibility into what's going on. I wasn't sure what to expect when ActiveCampaign bought it, but so far, no change. A+, highly recommend for transactional email.
- Great, helpful customer support (rarely needed)
- Reliable product
- Well thought out interface, easy setup
- Great ongoing visibility into status of emails sent through Postmark
- Honestly, there is no real place I would expect them to improve.
- Weekly emails with insight into status of all emails sent through the system
- Easy DNS setup
- Easy to use dashboard
- Made me feel confident in my ability to offer reliable transactional email for websites we're hosting. Great for ongoing peace of mind.
June 26, 2022
When email deliverability matters
We send primarily transactional email - notifications for verifying user email addresses, for new messages received, and alerts based upon user preferences. We also send occasional, more generic broadcast emails to subsets of the user base. Postmark has been the most effective email provider in ensuring that emails end up in user inboxes. This is especially critical for us, considering we require email verification to begin using our services.
- Email deliverability
- Uptime and stability
- Delivery and open tracking
- I wish the DMARC monitoring service was built-in
- I wish they kept historical records longer, or had an option to
- I wish they helped set up BIMI
- I wish they had a feature to validate/verify an email address
- Email deliverability
- Bounce tracking
- API for getting delivered, opened and clicked records
- Customer service isn't wasting time on "email wasn't received" problems
- Customer service can better understand customer problems by seeing what emails someone received and if they opened/clicked on them
- Customer engagement is higher because they are receiving emails from our application consistently
- Mailgun and from Pathwire
I've also used AWS Simple Messaging Service (SES) but couldn't select it from the above, as well as the old one Mailchimp used to run and shut down. We had big deliverability issues with those services, inconsistent but often for self-hosted email providers and free email providers like Hotmail or Yahoo.
June 26, 2022
Transactional Email Made Easy
I use Postmark to send all transactional emails for a web-based baseball simulation game that I created called Pennant Wars.
Some examples of transactional emails are for new user sign-up, order confirmation, password reset, and emails dynamically alerting users about in-game occurrences (end of a season, monthly team report, etc.).
Some examples of transactional emails are for new user sign-up, order confirmation, password reset, and emails dynamically alerting users about in-game occurrences (end of a season, monthly team report, etc.).
- Easy to integrate with
- Very good delivery rates
- Open tracking
- Supports bootstrapped businesses
- Postmark meets all of my needs, and there's nothing missing that I wish it had.
- Ease of use
- Cost efficient
- Stability
- Spam/bounce webhook integration
- It is really "set and forget." I have not had any issues that I've needed to deal with. It just works.
I got lucky, and Postmark was the first option I tried.
November 05, 2019
Excellent Solution for High Volume Email Management
Postmark is used as our primary production email service. We also utilize it for our client support team to track transmission and receipt of various emails sent to our direct and indirect customers. We have been utilizing their service for years, and I don't anticipate us making a change anytime soon.
- Excellent real time tracking of production server.
- Automated reporting is very nice. Great to not have to pull reports manually.
- User management is very easy.
- Cost effective.
- Latency can be an issue.
- Postmark utilizes a status page, which is very helpful however the last incident we experienced with Postmark was not documented on the page.
- API was simple to write to.
- We need a reliable email server with excellent uptime. Postmark has delivered.
- Postmark is a relatively low cost solution.
- Set it and forget it. Once we configured the service to our needs we have not had to adjust.
We found Postmark early on and have not looked back. There has never been a need to reevaluate the solution, as its cost is fair and the service has functioned as expected. We regularly recommend Postmark to our partners.
April 30, 2018
Postmark gets your messages into inboxes every time
Score 10 out of 10
Vetted Review
Verified User
We use Postmark to send transactional emails from our own website. This includes e-commerce sales/receipts and support requests/messaging. We also use Postmark to handle inbound messaging and routing.
- Deliverability is far better than any other ESP I've used
- Customer support is quick, friendly and passionate
- You can tell this is a small company which cares about their services
- Nice UI with a clear 45-day history of messages/events
- The new Rebound API is awesome for catching users who enter the wrong email address during an order/signup request
- I wish there was an annual payment option. Currently, you can only pay monthly.
- Fewer support requests for "I have not received my order email!??!111"
- More happy customers receiving their orders faster
In terms of UI and deliverability, Postmark really blows other ESPs out of the water. We've seen a huge improvement in delivery rates, especially for Outlook/Live/Hotmail email addresses.